Pure Health Choices

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Frequently Asked Questions

We Offer a 100% Guarantee 

Easy Return Policy:

 At Pure Health Choices, we are dedicated to bringing you exceptional quality products and service.  In the unlikely event of problems with your order, we will work with you to quickly and satisfactorily correct the situation according to the return policies outlined below.

1. Within 30 days of invoice date, Will accept the return of any product on the basis of quality issues or shipping mistakes.

 2.Requests for product returns must be authorized in writing and receive approval before replacement merchandise or credit memo will be issued.

3.In order to receive full credit, all returns must be in saleable condition and accompanied with a copy of the invoice.

4. All freight and handling charges on returned goods are the responsibility of the customer.

To make sure your returns are processed quickly and accurately, please contact us at 

1-800-693-0747  for instructions before shipping returns.

Damages

Although we package your orders carefully, sometimes damages occur during shipping. If your order arrives damaged, please notify both Pure Health Choices at 1-800-693-0747 and the carrier immediately, keeping the package for inspection. We'll help you get things resolved quickly.

Out Of Stock Policy

You will be notified of any out of stock or discontinued items either via e-mail, on your packing slip or invoice. You may reorder out of stock items at a later date.

Taxes

Pure Health Choices does not charge sales tax for orders placed outside of Illinois. If you order in the state of Illinois, you will be charged an additional 7.75% for sales tax.

Cancellations

Since we attempt to ship your order within 24 hours, cancellation of an order being placed must be received by 7pm central time. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email us at support@purehealthchoices.com

Shippers

We use FEDX to ship all our products to help save our customers in shipping costs.

How to use the search

  • When you are searching for a product you can search by category.
  • Name of product
  • Name of manufacturer of the product.

Contact Us by e mail at  support@purehealthchoices.com

Or call us at: 1-800-639-0747